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Commonly Asked Questions
Our metal jewelry is coated using a PVD method (Physical Vapor Deposition). PVD is an environmentally friendly vacuum coating process that permeates and bonds with the base metal. This provides an extremely tough, long lasting coating that can lasts 5+ years if cared for correctly.
To prolong the life and shine of your jewelry, we do recommend that you avoid chemicals while wearing your jewelry. Ie. Do not spray perfume directly onto it, avoid swimming in the ocean or hot tubs while wearing your jewelry. Avoid harsh chemicals such as hairspray, body creams/oils, and sun tan lotions as it can wear and tear on the plating.
If your jewelry does comes into contact with any of the above, after each wear please make sure you dry it, clean it gently with warm soapy water and gently wipe dry with a soft cloth after each wear. Do not leave any substance on your jewelry as it can react, cause damage and discolor.
To extend the longevity of your jewelry, we recommend putting it on last when getting ready.
We use 316L Stainless Steel on our metal jewelry which is hypoallergenic and does not contains nickel.
We are happy to offer convenient and cost-effective shipping to over 60 countries.
Orders are shipped from the U.S. and shipments are usually delivered within 2 weeks.
We will gladly accept returns for all non-custom jewelry within 30 days if you’re not satisfied with your purchase. Visit our Refund Policy HERE
All orders (custom & non-custom) currently ship within 3-5 business days
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